When Is Viva Day Spa Reopening?

Update: May 22, 2020

We are slowly and very cautiously reopening Viva. The first step in our phased approach was to open our retail areas at all Viva locations for gift certificate and product purchases, with curbside pickup as an option. We have also soft reopened med spa services with a very limited menu of treatments. Spa + med spa services will resume on June 1, 2020 at 25% of our reservation capacity.

Now Available: Limited Menu of Med Spa Services

Under the guidance of our med spa director, appointments for Botox, Dysport, lip and cheek filler (Juvederm & Restylane) and complimentary med spa consults are now available with our licensed medical Nurse Practitioner (NP) and Physician Assistant (PA) team at Viva Lamar and Viva Domain.

Our May Med Spa Specials are up and running for these services: $500 Lip Filler Special, $100 Off Cheek & Dermal Filler, and $120 Off for First-Time Viva Botox Guests. Schedule your specially-priced treatment before May 31, 2020. Or request a complimentary consultation with our medical team online or by phone at (512) 300-2256.

Elevated Spa Safety Protocols

We have elevated our already hyper clean, safety first protocols with expert guidance from our medical director, Centers for Disease Control (CDC), Texas Medical BoardTexas Department of Licensing & Regulation (TDLR), International Spa Association (ISPA), City of Austin, and State of Texas.

In addition to feeling completely pampered, here’s what you can expect for your med spa visit to Viva:

Before Your Appointment

  • Pre-payment + tipping is an option. Let us know if you’d prefer to pay in advance when we call to confirm your appointment.
  • For the safety of all, please stay home if you have tested positive for COVID-19 or have had known close contact with someone who has in the last 14 days of your appointment. Do the same if you are coughing, experiencing difficulty breathing, or have a fever of 100.4 degrees. We’ll happily re-schedule you for a future visit!

At The Spa

  • Wear a mask over your nose and mouth in all common areas (we’ll have them on too). Masks are available for purchase if you happen to forget yours.
  • Sanitize your hands at our touchless station when you enter the spa.
  • Social distancing in our common spaces is encouraged and appreciated! We are staggering guests across our relaxation rooms to ensure safe, physical spacing.
  • During your med spa treatments, our staff will wear a mask, face shield, and surgical gloves.
  • We are sanitizing between every guest check-in/out at our front desk

Additional Safety Measures

  • All Viva staff will be wearing masks at all times
  • All staff receive a wellness check upon arrival (temperature + COVID-19 screening)
  • All treatment rooms are deep-cleaned between every guest service. We’ve added 30 minutes between guest appointments to allow for adequate time.
  • All surfaces throughout the spa are cleaned regularly, along with frequently touched elements like door handles, with a medical-grade cleaning solution.
  • Advanced air purifiers with HEPA filters have been added to each treatment room to circulate the air and remove 99.97% of airborne particles.
  • Electrostatic disinfectant and anti-microbial spray that kills viruses and forms a protective shield for 90 days is sprayed regularly in all areas
  • UV sanitizing light wands are also swept across surfaces as an additional layer of disinfection
  • Hand sanitizer is available throughout the spa for guest and staff use

Additional questions? Don’t hesitate to give us a call! We are excited to (very slowly and carefully) get back to taking care of Austin. Thanks in advance for your patience as we catch our rhythm with our new safety protocols.


May 11, 2020

Here’s where we are this week. We remains closed for all spa and med spa services. All three Viva Day Spa locations are open for gift certificates, product, and retail sales only.

While closed, we’ve been working hard on crafting stringent COVID-19 protocols and procedures to create as safe a space as possible for self-care for our guests and staff when we reopen for services. These elevated protocols are based on Viva’s existing hyper-clean and safety-first protocols, with additional measures as outlined by the  CDC, Texas Medical Board, Texas Department of Licensing & Regulation (TDLR), City of Austin and State of Texas. We will share Viva Day Spa’s COVID-19 safety protocols as soon as we establish a date for reopening.

We look forward to taking care of you with spa and med spa treatments again when it is safe and responsible to do so. In the meantime, here’s how we can be at your service:

SkinCeuticals
We’ve partnered with SkinCeuticals to get all of your product needs fulfilled from their shipping center directly to your home. Even better, you’ll receive a complimentary sample + free shipping on all orders! To redeem, copy and enter your unique promo code at checkout.
Shop SkinCeuticals

Viva Day Spa Gift Certificates
Just because we’re all quarantined at home doesn’t mean birthdays, anniversaries, well-deserved thanks and Mother’s Day are on pause. Give the gift of future relaxation at Viva. We promise to pamper your people properly when we reopen for spa and med spa services!
Shop Gift Certificates

Advance Appointment Booking

Online booking is available for appointments beginning June 1. We anticipate being open for some portion of our services beginning then.
Book An Appointment

 


May 6, 2020

We are not opening for nail or med spa services, even though yesterday’s state orders give us the legal authority to do so this weekend. The health and well-being of our staff, guests and the Austin community remain our primary concern. We will reopen for spa and med spa services as soon as it is safe and socially responsible to do so. We’ll let you know more soon!

In-Spa Shopping – Retail Only

All Viva Day Spa locations are open from 10am-5pm daily for gift certificate, product and retail purchases. For the health and safety of all:

  • Guests are required to wear a face mask to enter. All Viva staff will be wearing them too.
  • A limited number of guests will be allowed inside to ensure proper social distancing
  • Hand sanitizing stations are located at the entry and checkout areas
  • 🚗 Prefer curbside pick up? Call (512) 300-2256 to place your order. We’ll bring it to your car when you arrive at your preferred Viva location!

Online Shopping

SkinCeuticals
We’ve partnered with SkinCeuticals to get all of your product needs fulfilled from their shipping center directly to your home. Even better, you’ll receive a complimentary sample + free shipping on all orders! To redeem, copy and enter your unique promo code at checkout.
Shop SkinCeuticals

Viva Day Spa Gift Certificates
Just because we’re all quarantined at home doesn’t mean birthdays, anniversaries, well-deserved thanks and Mother’s Day are on pause. Give the gift of future relaxation at Viva. We promise to pamper your people properly when we reopen for spa and med spa services!
Shop Gift Certificates

Advance Appointment Booking

Online booking is available for appointments beginning June 1. We anticipate being open for some portion of our services beginning then.
Book An Appointment


 

March 18, 2020

One of the guiding principals at Viva is “always do the right thing.” That’s why we’ve made the heart-wrenching decision to temporarily close all Viva Day Spa locations effective today thru May 1 — or as soon as it is safe and socially responsible to re-open.

The well-being and livelihoods of our staff of caregivers, amazing & loyal guests, and our beloved Austin community matter above all else. We are feverishly working to support our team with health benefits, PTO, and assistance packages during this extended timeframe. For those of you who left a little extra tip for our team these past few weeks, thank for your kindness and generosity.

How you can help us pass along even more assistance to our staff — who are passionately dedicated to taking care of others for a living — during this financially challenging time? Please consider purchasing gift certificates.

Viva Day Spa gift certificates will continue to be available for purchase online 24/7. There’s no question all of us will need a little relaxation, rejuvenation and “me time” after being cooped up at home for so long. Especially moms (hint: Mothers Day)! You can also schedule future appointments via online booking at vivadayspa.com. Our intention is come out on the other side of this crisis in good health. Both as a small business and proud employer of 150 amazingly talented people and, quite literally, with all of us and our Austin community healthy and hopeful.

We are grateful for your understanding and ongoing support. Because of you, we have had the great honor of taking care of Austin for 15 years. We are planning for many more. Stay tuned for re-opening updates.

Take care of yourself and others. We’ll do the same. ❤️

Shannon, Maya & Laurie
Founders & Owners

COVID-19 | Spa & Safety Protocols

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