Membership | Viva Day Spa + Med Spa

Making self-care a consistent part of your routine never felt so good or so rewarding. A Viva Membership helps you put money aside to invest in yourself.

Save on every spa treatment, med spa service and product — every time you come into any of our Austin, Round Rock or Dallas locations. Plus, enjoy exclusive Member upgrades and perks that elevate every visit and deliver over $1,500 in added value annually.

Self-care never felt so good — or so rewarding.

Your Membership Bank

Your Membership payment goes into your personal Membership Bank. Unlike many spa memberships, you don’t lose what you don’t use each month. Your balance builds over time, rolling over month after month until you’re ready to spend it on any spa or med spa treatment or product with your Member discount.

Use It or Keep It. Always Yours.

Your Membership Bank balance is always yours to use and never expires — even if you cancel. Not next year. Not ever.

Back to top

Choose Your Viva Membership

Two tiers. One exceptional level of care.

Enjoy your Membership benefits at any Viva location in Austin, Round Rock or Dallas.

Monthly Memberships

Annual Memberships

Back to top

A smiling woman relaxes with a soothing facial mask and cucumber slices over her eyes at Viva Day Spa + Med Spa.

Your Member Benefits

Save on Every Visit

Set aside money for treatments you love, and save a little too. Essential Members save 10% and Signature Members save 15% on spa treatments, med spa services, and products — every day of the week at all Viva locations in Austin, Dallas, and Round Rock.

Quarterly Member Perks

Every quarter, you’ll receive a Massage Perk, a Skincare Perk, and a Med Spa Perk — nearly $1,200 in value annually, exclusively for Viva Members. Plus select Double Perks that can be used twice that quarter.

Enjoy your Quarterly Member Perks any Monday through Thursday.

Quarterly Member Perks Calendar

2026

October, November, December

Arnica or Magnesium Upgrade
with any massage treatment*
Up to $55
Double Perk
Use it Twice

✦

Facial Peel Upgrade
with any facial treatment**
Up to $65
Double Perk
Use it Twice

✦

$100 Off Botox or Dysport
with a minimum treatment of 20 units Botox or 60 units Dysport
$100

2027

January, February, March

Hot Stone Upgrade
with any massage treatment*
$45
Double Perk
Use it Twice

✦

Hydrafacial Lip or Eye Perk
with any Glow & Go, Deluxe, or High-Touch Hydrafacial
$50
Double Perk
Use it Twice

✦

Laser Hair Removal Session
select one: Bikini, Underarms, or Half Back
$175

2027

April, May, June

Magic Mint or Lavender Scalp Treatment
with any massage or facial treatment*
$35
Double Perk
Use it Twice

✦

Complimentary Skincare Gift
with any facial treatment
$50
$100 Off Select Skin Rejuvenation Treatments
IPL, Clear + Brilliant, Morpheus8, or Fraxel
$100

2027

July, August, September

Warm Sugar Foot or Back Scrub
with any massage treatment*
$35
Double Perk
Use it Twice

✦

Additional $50 Off Retail
with minimum $100 retail spend
$50
$100 Off Med Spa Treatment
with a minimum $300 med spa spend*
$100

*Excludes Packages, Treatment Series, Hydrafacials, chemical peels and dermaplaning; Magic Mint Scalp Treatment is available with massage treatments only.

**Facial Peel Upgrade excludes medical peels and VI Peel.

Become a Viva Member

Prefer to join by phone? Call your Membership Concierge at 512.668.1191

Complimentary Member Upgrades

Book a massage or facial any Monday — Thursday and your treatment comes with a little extra. As a Member, choose one complimentary $20 upgrade with each eligible massage or facial treatment from our curated list to make your experience even more indulgent.

Massage Upgrades

Hot Herbal Steam Towel Treatment

Express Magic Mint Foot Reflexology

Hand Hydration Treatment

Foot Hydration Treatment

Facial Upgrades

Organic Facial Upgrade

Hand Hydration Treatment

Exfoliating Organic Lip Treatment

Emollient Organic Eye Treatment

Weekdays never felt so good.

Plus One, Every Month

Viva experiences are even better with company. Once a month, use your Guest Pass to bring someone with you to Viva and use your Member discount on their treatments and products.

Two women sit together in a warm sauna, wrapped in towels and enjoying a peaceful moment at Viva Day Spa + Med Spa.

Family Plan:
Share Your Signature Benefits

Signature Members can add one additional person to their plan — your spouse, family member, or close friend.

They enjoy all the same Signature benefits you do, including your 15% Member discount, access to your Membership Bank, Quarterly Member Perks, Complimentary Member Upgrades, and more. They can book and visit on their own — no coordinating.

Viva’s Family Plan takes care of you and your people.

Your Direct Line to Viva

Every Member has direct access to our dedicated Membership Concierge team. Call 512.668.1191 during business hours or email [email protected] anytime.

Reach out after hours and we’ll respond first thing when we’re back.

Need to Pause? We Understand.

Applies to Monthly Memberships only

Life doesn’t always go as planned. If you genuinely won’t be able to visit Viva for an extended time, you can pause your monthly Viva Membership once per year for up to two months — after completing your initial 3-month commitment.

Your Membership Bank stays exactly as you left it. After two months, your Membership automatically reactivates and monthly billing resumes.

We’ll be here, ready to take care of you when you’re back.

Back to top

SAY YES TO YOU

The best kind of self-care isn’t something you save for a special occasion. It’s something you make a routine. A Viva Day Spa + Med Spa Membership makes it easier — and more rewarding — to make taking care of yourself a consistent part of your life.

We can’t wait for you to experience all that Viva Membership has to offer.

Become a Viva Member

Prefer to join by phone? Call your Membership Concierge at 512.668.1191

Viva Membership FAQs

Membership Overview FAQs

What Is a Viva Membership?

A Viva Membership is a spa and med spa membership that makes taking care of yourself even more rewarding. Enjoy Viva Day Spa + Med Spa’s award-winning spa and med spa experiences with savings on every visit and exclusive benefits just for Members.

Your Membership payment goes into your personal Membership Bank to spend on any spa treatment, med spa service or product — all with your Member discount. Plus, enjoy Quarterly Member Perks, Complimentary Upgrades and more at all Viva locations in Austin, Round Rock and Dallas. Wherever you visit us, your Membership follows you.

Is a Viva Membership Worth It?

If you’re ready to make taking care of yourself a priority, a Viva Membership is an easy way to commit to it. Your Membership Bank gives you the flexibility to spend across Viva’s menu — from spa treatments and med spa services to products — on what you want, when you want. You don’t have to visit every month to make it worthwhile. Use your balance as you go or let it build for a bigger treatment. Every dollar stays yours and never expires. And with your Member discount and exclusive benefits, your money goes even further.

Now that’s good Membership Math.

How Is a Viva Membership Different from a Massage, Facial or Med Spa Membership?

Most spa memberships focus on one type of treatment. A Viva Membership combines a day spa membership and med spa membership in one, so your Membership Bank and Member discount can be used for massages, facials, Botox and other med spa treatments at every Viva Day Spa + Med Spa location in Austin, Round Rock and Dallas. Instead of choosing between a massage membership, facial membership or Botox membership, Viva gives you the flexibility to enjoy it all with one Membership.

And your Member discount goes beyond treatments. You can even save on the premium skincare brands we use in our treatment rooms, including SkinCeuticals, skinbetter science and Eminence Organics.

What's the Difference Between Essential and Signature Memberships?

Both Viva Memberships include a Membership Bank, savings on every visit, Quarterly Member Perks, Complimentary Upgrades, a Monthly Guest Pass and access to our Membership Concierge.

Essential Membership is $169/month or $1,859/year and includes a 10% Member discount on spa treatments, med spa services and products.

Signature Membership is $299/month or $3,289/year and includes our highest 15% Member discount on spa treatments, med spa services and products. Plus, Signature Members get a Family Plan that lets you add one additional person and share your Membership Bank and benefits.

What's the Difference Between Monthly and Annual Memberships?

The biggest difference is how you pay and when your Membership Bank becomes available. Monthly Memberships are paid month by month, while Annual Memberships are paid upfront and include one month free.

Monthly Membership: Your Membership payment is deposited into your Membership Bank each month. Monthly Memberships begin with an initial 3-month commitment.

Annual Membership: Pay for 11 months and get the 12th month free, with the full 12-month value deposited into your Membership Bank from day one. That means you start with $2,028 with Essential or $3,588 with Signature to use whenever you’re ready.

Where Can I Use My Viva Membership?

Your Viva Membership is valid at all five Viva Day Spa + Med Spa locations in Austin, Dallas, and Round Rock. All of your Viva Membership details are linked to your account, so simply schedule your appointment at whichever location works best for you.

Membership Bank FAQs

How Does the Membership Bank Work?

Your Membership payment is deposited directly into your personal Membership Bank at Viva to spend on any spa treatment, med spa service, or product with your Member discount. Unlike a use-it-or-lose-it spa membership, your unused balance rolls over month after month and never expires.

Your balance stays in your Membership Bank until you spend it — with no expiration dates and no fees.

  • Monthly Members: Your Membership payment goes into your Membership Bank each month. Anything you don’t spend stays in your Bank. Your balance will continue growing month after month until you’re ready to use it.
  • Annual Members: Your full 12-month Membership Bank is available from day one, so you can start using it right away. And because you pay for 11 months and get the 12th month free, your Bank starts with more than you paid. If you use your full Annual Membership Bank balance before your Membership year ends — way to say yes to self-care! Your Membership and all Member benefits continue through the full 12 months. You’ll simply pay separately for any additional treatments or products.

Use your Membership Bank as soon as you join, or let it build for larger purchases like Botox, laser hair removal services, or a full spa day.

If you ever cancel your Membership, your remaining Membership Bank balance is still yours to spend at Viva Day Spa + Med Spa. Always yours.

What Can I Use My Membership Bank For?

Your Membership Bank can be used toward any spa treatment, med spa service or product at Viva Day Spa + Med Spa. And you’ll receive your Member discount — 10% for Essential Members and 15% for Signature Members — every time you spend it.

What Isn't Covered by My Membership Bank?

Your Membership Bank covers just about everything at Viva Day Spa + Med Spa, with a few exceptions. It cannot be used toward gratuity, gift certificates, online retail purchases, pre-paid Treatment Series or Packages. Your Membership Bank also cannot be used to pay for another guest, unless that person has been added to your Signature Family Plan.

Does My Membership Bank Balance Expire?

Never. Your Membership Bank balance never expires. If you cancel your Membership, your remaining balance moves to your Viva profile, and every dollar is still yours to spend at Viva Day Spa + Med Spa until you use it.

Member Benefits & Perks FAQs

What Days of the Week Are My Membership Benefits Available?

Your Member discount and most Membership benefits can be used seven days a week, including weekends, with no blackout dates. Quarterly Member Perks and Complimentary Upgrades are redeemable Monday through Thursday.

How Do Quarterly Perks Work?

Every quarter, you’ll receive a Massage Perk, a Skincare Perk, and a Med Spa Perk — with select Double Perks you can enjoy twice. That adds up to 18 complimentary Member Perk uses throughout the year, valued at almost $1,200 annually. Quarterly Member Perks are redeemable any Monday through Thursday during that quarter. Use them all in a single visit to Viva or spread them out over the 3-month quarter — whichever you prefer.

We’ll send your unique Perk codes when you join, and again at the start of each new quarter.

What Are Double Perks?

Double Perks give you more of what you love. Select Quarterly Member Perks can be enjoyed twice within that same quarter any Monday through Thursday. Simply use the same Perk code twice.

October–December 2026

  • Arnica or Magnesium Upgrade with any massage treatment*
  • Facial Peel Upgrade with any facial treatment (excludes medical peels and VI Peel)

January–March 2027

  • Hot Stone Upgrade with any massage treatment*
  • Hydrafacial Lip or Eye Perk with any Glow & Go, Deluxe or High-Touch Hydrafacial

April–June 2027

  • Magic Mint Scalp Treatment with any massage or Lavender Scalp Treatment with any massage or facial treatment

July–September 2027

  • Warm Sugar Foot or Back Scrub with any massage treatment

*Exclusions apply. See Perk exclusions.

Do Quarterly Perks Roll Over?

No. Quarterly Member Perks are valid during their designated calendar quarter and do not roll over. Any unused Perks expire at quarter’s end.

What Are the Complimentary Member Upgrades?

When you book a massage or facial Monday through Thursday, choose one complimentary $20 Member upgrade with each eligible treatment at any Viva location in Austin, Round Rock or Dallas. Getting a massage and facial in the same visit? Enjoy a complimentary upgrade with both.

Massage Upgrades:

  • Hot Herbal Steam Towel Treatment
  • Express Magic Mint Foot Reflexology
  • Hand Hydration Treatment
  • Foot Hydration Treatment

Facial Upgrades:

  • Organic Facial Upgrade
  • Hand Hydration Treatment
  • Exfoliating Organic Lip Treatment
  • Emollient Organic Eye Treatment

Just let us know which upgrade you’d like when you book online or reach out to your Membership Concierge at 512.668.1191.

How Does the Guest Pass Benefit Work?

Once per month, invite someone to join you at Viva and share your Member discount on their treatments and products. Schedule for two online or call your Membership Concierge at 512.668.1191 or email [email protected]. When you visit together, we’ll apply your Guest Pass at checkout. Your guest can pay for their visit, or you can treat them. Your Membership Bank, however, can only be used for your own treatments and products.

Your Guest Pass resets on the first of each month.

How Does the Family Plan for Signature Members Work?

Signature Members can add one person to their Viva Membership — a partner, family member, or friend. You’ll be the primary Member, and your add-on Member enjoys the same Signature benefits you do: your 15% Member discount, access to your Membership Bank, Quarterly Member Perks, Monthly Guest Pass, and access to your Membership Concierge. Your add-on Member can book their own appointments and visit Viva on their own schedule.

To add someone to your Family Plan, reach out to your Membership Concierge at 512.668.1191 or [email protected].

What Is a Viva Membership Concierge?

As a Viva Member, you have exclusive access to a dedicated Membership Concierge team — a direct line to people who know the program and can help you get the most out of your Membership, from booking appointments to answering questions about your benefits. Your Membership Concierge is just a call or email away: 512.668.1191 or [email protected]. Reach out after hours and we’ll respond first thing when we’re back.

Managing Your Membership FAQs

When Will My Monthly Membership Payment Be Due?

Your payment will process one month from the date you join. Need to adjust your billing date? Just reach out to your Membership Concierge and we can modify your payment cycle.

Can I Combine My Member Discount with Other Offers?

Some offers can be combined with your Member discount, while others cannot. Whenever two non-combinable Viva discounts, promotions or packages apply, we’ll make sure you receive the greater discount. For example, if an Essential Member with a 10% Member discount receives a 15% Birthday discount, we’ll apply the greater 15% discount at checkout.

Quarterly Member Perks can be combined with your Member discount.

Allē points and Aspire Rewards may also be used toward eligible treatments along with your Member discount, subject to applicable program terms.

How Do I Upgrade or Downgrade My Membership?

Your Membership Concierge can help you upgrade or downgrade your Membership tier. The change will take effect at your next billing cycle.

Can I Pause or Freeze My Membership?

Yes, Monthly Members can pause or freeze their Membership once per year for up to two months after completing the initial three-month commitment. Your Membership Bank balance stays exactly as you left it. While your Membership is paused, you won’t be able to use your Membership Bank or Member discount. After two months, your Membership will automatically reactivate and monthly billing will resume.

To pause your Membership, reach out to your Membership Concierge at 512.668.1191 or [email protected].

How Do I Cancel My Membership?

Monthly Memberships have an initial 3-month commitment. After your initial commitment period, you can cancel your Membership at any time. Annual Memberships can be cancelled at any time. We handle cancellations personally — not online — so we can make sure everything is taken care of for you.

To cancel, reach out to your Membership Concierge at 512.668.1191 or email [email protected].

What Happens to My Membership Bank If I Cancel?

If you cancel your Viva Membership, any remaining balance in your Membership Bank moves to your Viva profile and is still yours to use toward treatments and products at Viva Day Spa + Med Spa. You can view your balance anytime by logging in to your Viva account online or through the Viva mobile app. While your balance is still yours to spend, your Member discount, benefits and perks end when your Membership is cancelled.

Viva Membership payments and remaining balances are non-refundable.

Who Can I Contact If I Have Questions About My Membership?

Your Membership Concierge team is always happy to help, whether you have questions about billing, booking or making the most of your Member benefits. Call 512.668.1191 during business hours, or email [email protected] anytime.

Viva Membership Terms

Membership Terms & Conditions

Membership Payments & Membership Bank: Membership payments are non-refundable and are deposited into your personal Membership Bank to be applied toward spa treatments, med spa services and retail products purchased in-location at any Viva Day Spa + Med Spa. Membership Bank balances may not be used toward gratuity, gift certificates, prepaid Treatment Series, or online retail purchases.

Membership Commitment: Monthly Memberships require an initial 3-month commitment. After the initial commitment has been fulfilled, Monthly Memberships may be cancelled at any time. Annual Memberships are prepaid for a 12-month Membership term.

Member Discounts: Essential Members receive a 10% Member discount, and Signature Members receive a 15% Member discount on eligible spa treatments, med spa services and products. Member discounts may not be combined with certain Viva discounts, promotions, packages or other offers. When two non-combinable offers apply, the greater discount will be honored. Quarterly Member Perks may be combined with Member discounts. Allē points and Aspire Rewards may be used toward eligible treatments along with Member discounts, subject to applicable program terms.

Freezing Your Membership: After the initial 3-month commitment, Monthly Members may freeze their Membership once per year for up to two consecutive months. The entire Membership is frozen: Members do not have access to Member discounts or their Membership Bank balance during the freeze period. Auto-billing resumes automatically at the end of the freeze period.

Cancellations: Monthly Memberships may be cancelled after the initial 3-month commitment period is fulfilled. Annual Memberships are prepaid for a 12-month Membership term and may be cancelled at any time. Cancellations must be processed by contacting your Membership Concierge after the initial commitment period is fulfilled. Upon cancellation, any remaining Membership Bank balance moves to your Viva profile and remains yours to use at Viva Day Spa + Med Spa with no expiration. Member discounts, benefits and perks end when your Membership is cancelled. Membership payments and remaining balances are non-refundable.

Quarterly Member Perks: Quarterly Member Perks are available to active Viva Members and are valid Monday through Thursday during the designated calendar quarter. Unused Quarterly Member Perks do not roll over and expire at the end of the quarter. Select Double Perks may be redeemed twice during their designated quarter. Quarterly Member Perks and participating treatments are subject to change.

Complimentary Member Upgrades: Members may receive one complimentary upgrade with each eligible massage or facial treatment, Monday through Thursday. Complimentary Member Upgrades and participating treatments are subject to change.

Modifications: Viva Day Spa + Med Spa reserves the right to modify Membership benefits, pricing, and these Terms & Conditions with reasonable notice.

Contact: For questions, contact your Membership Concierge at 512.668.1191 or [email protected].

Last updated: October 1, 2026

Back to top

Schedule Your Self-Care

Book Online