Category Archives: SPA & CANCELLATION POLICIES

Save on a Series: Buy 5 Treatments, Get the 6th Free

Purchase a series of 5 of the same Viva Day Spa treatment, and receive a 6th treatment for free! Treat yourself to a series of facials, peels, massages, body treatments, manicures, pedicures, or any other spa service – and we’ll … Continue reading

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Management Discretion

Viva Day Spa reserves the right to deny services or stop services during treatment at the discretion of management.

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Lost & Stolen Items

Viva Day Spa is not responsible for lost or stolen items.

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Pricing Policy

Prices are subject to change without notice. In certain instances, our fee schedule may change before the pricing on our website or menu of services. Please confirm the price for your treatment with our reservationists when booking your appointment.

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Gift Certificates

Get your Viva Day Spa Gift Certificate today! Call (512) 300-2256, buy it online with our secure ordering process, or stop by either spa. Please Note: No cash refunds are given for gift certificates. We gladly offer gift certificate transfers … Continue reading

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Cancellation Policy

We require 24 hours notice for cancellation of treatments. For groups of 3 or more, we require a notice of one week for cancellation of treatments. We reserve the right to charge up to the full service amount for all missed … Continue reading

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Appointment Arrival Time

Please arrive 15 minutes before your appointment as you may be required to fill out paperwork. If you are late, we may need to shorten your treatment to accommodate for the next scheduled appointment.

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Payments

We accept American Express, Discover, Visa, MasterCard, Viva Day Spa Gift Certificates, and Cash. We no longer accept Spa Finder Gift Certificates.

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Spa Hours

Both Viva Day Spa locations are open Monday – Sunday, 9am to 8pm.

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Booking Spa Appointments

Call us at (512) 300-2256 to book your appointment today!

Posted in SPA & CANCELLATION POLICIES